The Department of Enterprise Services (DES) Fleet Operation's on-line system was developed to provide 24-hour access for our users. Users of the on-line system are required to provide information necessary to ensure that only authorized users can access Fleet daily rental vehicles. Documented in this Privacy Statement are the practices in place for collecting, using, and distributing information received about you during visits to our on-line system.
The type and amount of information received depends on how you use this on-line system. There are instances where Fleet Operations requests limited information to provide the user a service or allows us to contact you. This information (such as name, email address, phone number, and other additional information) is collected and stored (locally on the user's computer or remotely in a secured database) and is used to fulfill your vehicle reservation requests and other valuable services.
DES strictly protects the security of your personal information and honors our representation of its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Information collected at the time of user registration, as well as during each vehicle reservation request, will be stored in a secure database by DES, provided that it is entered into the vehicle reservation request and submitted:
This information is used to expedite your reservation request and to facilitate Fleet Operations processes such as billing, vehicle maintenance scheduling, and financial planning. This information may also be used for statistical analysis and reporting, including individual-specific analysis for DES use. Some results of such analysis and reporting may be posted to publicly accessible websites provided it is general in nature and not specific to any individual.
Other information may be gathered to facilitate administration of our site and to enhance security for all of Fleet's authorized users. The information collected from all visitors may include, but is not limited to, information commonly transmitted between the client and server while fulfilling requests for web pages. Examples include:
The following limited information will be stored in a cookie on your web browser to aid you when returning to the on-line system. Storing this information reduces your data input requirements and expedites your vehicle reservation requests:
This information reduces your data input requirements and expedites your vehicle reservation (you will not need to re-enter or remember this information).
